Inside the cattery

Vaccination checks

Please ensure you bring your up-to-date certificates with you as we cannot admit your cat into the main cattery building until we see it.
See full vaccination requirements.

Dropping off

ALL CATS MUST ARRIVE IN A SECURE PET CARRIER

When you arrive we will take you down to your run.  Once inside the run we can let your cat out of thier carrier to inspect their new surroundings. Don't be worried if they do not immediately appear - some need a little time to adjust.  Please remember to try and remain calm, you cat can pick up on how you are feeling and may get distressed. 

We provide everything necessary for your cats stay with us such as litter trays, litter, food bowls and water bowls.  We are very happy for you to bring along your cats own items too. 

We will check that your cat knows where the cat flap is and if he or she is unfamiliar with one will prop it open.

After your cat has settled in

We will go back to reception to double check we have all your details correct. Especially important are to:

  1. Ensure that our veterinary authorisation form is up to date in case your cat is sick when staying with us. It is essential that you mention any previous illnesses, especially things such as cat flu, eye infections, cystitis, prone to upset tummies and blood in faeces. This means that we can be extra vigilant and also may avoid an unnecessary trip to the vets.
  2. Confirm when your cat had its last flea and worm treatment and what brand you use.
  3. Check your emergency contact details.
  4. Check we have the correct feeding reigume on file.
  5. Confirm your collection date and time.

Payment

The outstanding balance is to be paid by the end of the day of drop off.  Any charges for extending the booking can be paid on collection.  Payment is via online bank transfer or card. 

Food

We provide a range of food (food stocked list) and you are welcome to bring in a few treats that we will ensure are fed to your cat. If you bring any dry food please supply it in an airtight container and provide a measure if required.

Finally we hope your cat has a good holiday with us and wants to come again.

Standard size run in Pinewood Cattery Layout for a suite in Pinewood Cattery Inside a suite at Pinewood Cattery Whizz in a Standard Run