Opening hours and prices

Opening hours

MONDAY to FRIDAY: 9am-11.30am, 4.30pm-6.30pm (if dropping off, please aim to do so by 6pm so we have enough time to settle your cats in),                      

WEEKENDS: 9am-11am for collections, 9am-12 noon for arrivals only

BANK HOLIDAYS: Closed

Cattery Layout

If you would like to choose the type of run for your cat(s) stay, 
click to see a plan of the cattery.

2021 Prices

All prices are per day.   Payment is via bank transfer or card.

Cabin type    
Standard 1 cat £16.50 2 cats £22.50
Small Suite Up to 2 cats £28  
Family Run Up to 3 cats £30 4 cats £34
Large Suite Up to 2 cats £31 3 or 4 cats £34
FAB Suite Up to 5 cats £35  
Pinewood Suite Up to 6 cats £38  

Minimum booking fees

  • 4 day fee for any booking 
  • Rising to days over any part of a weekend in April, May, June + October
  • 6 day fee over any part of a weekend during July, August and September 
  • 7 days over Easter (Maunday Thursday - Easter Monday inclusive)
  • Christmas and New Year - please call for information.

Please note that whilst we will try and remind you of the minimum fees when you book we cannot guarantee doing so. 

Deposits

A deposit of 25% of your booking total (a minimum of £25 for short bookings) is required to confirm your booking.

Cancellations‚Äč

  • Cancelling with over 2 weeks' notice, your deposit will be taken as your cancellation fee.
  • If you cancel with less than 2 weeks' notice, you will be charged in full - any days we are able to re-let will be deducted from this.
  • If your booking is cancelled due to COVID travel restrictions; £25 of your deposit will be taken as the cancellation fee, the remainder will be credited towards a future booking or refunded.

We are sorry cats arriving later than the booked date or departing earlier will be charged in full.

Veterinary Cover

If your cat has an accident or becomes ill as a result of boarding with us they will be covered by our veterinary insurance for fees up to £1,250 with an £80 excess. Pre-existing conditions, and any illness not deemed as a result of being at Pinewood Cattery are not covered.

A suite at Pinewood Cattery Boris & Oscar Scout Archie in the scratching post tunnel